Doctor on Demand App Development: Features and Costs
During this uncertain time, it’s harder and harder to see your doctor. Apart from the COVID-19 crisis, there are other barriers to accessing medical services. These include long travel times, poor access to health services for elderly and disabled people and those living in remote areas, and long waits for appointments.
Telemedicine is a go-to solution for addressing these problems. Thanks to telemedicine, also known as telehealth, patients can get the care they need without leaving their home. So if they’re feeling sick and they don’t feel like driving or waiting in a clinic, telemedicine is an easy option.
So how to break into the mHealth market by developing a video chat app? In this guide, we’ll share our firsthand knowledge of how to develop a telemedicine app. Specifically, we’ll outline must-have features and conclude with how much it will cost you to build this type of app.
Must-have features of a telemedicine app
Speaking about doctor on demand apps, there are two user groups: patients and doctors. Telemedicine app developers often build two separate apps for each of them. There’s also another way to go about targeting multiple audiences: building one app that features role-based user permissions ― patient and doctor. Each permission type should grant access to certain features.
Features of an app for patients
Before we go into detail about features of a doctor on demand app, we’ll look at how a patient typically navigates a telemedicine app:
- Chooses the communication channel
- Browses doctors’ profiles
- Chooses a doctor
- Views the doctor’s availability
- Schedules an appointment
- Starts a visit
- Describes medical symptoms
- Gets a prescription if required
- Ends the call
- Rates the doctor
Now that you know a typical user journey in the patient app, let’s highlight the main functionality.
- Patient profile. Upon downloading an app, users should be able to sign up and create a profile by indicating personal information like name, gender, age, notes from previous visits, and medical history.
- Search. Patients should be able to search for healthcare providers using filters like language, gender, specialty, insurance provider, and rating. This will help them find a doctor who suits their situation and needs.
- Appointment booking. Enable patients to browse doctors’ profiles to choose the doctor they like and book an appointment with them using a calendar. Don’t forget to include the cancel and reschedule
- Real-time visits. This is the key component of a doctor on demand app. Patients should be able to access doctors in real time through video and/or audio calls.
Note: video conferencing should be high-quality and smooth so doctors can recognize symptoms of diseases and easily examine patients remotely.
- Payments. You can enable patients to access and pay their bills right in the app. Offer users multiple payment methods so they can choose the one they like.
- Remind users about upcoming appointments. Also, you can use in-app notifications to keep users informed about app updates.
- Text chat. Sometimes, sending a message is enough. Allow users to send health questions to a doctor and get advice and recommendations from them within text messages.
- Ratings and feedback. Let users rate the doctor and leave a review after their appointment. This will help other users know if the doctor met expectations.
Features of an app for doctors
Speaking about the doctor app, the user journey may look like the following:
- Receives a request from a patient
- Accepts or declines the request
- Starts a visit at the scheduled time
- Examines the patient
- Gives an opinion or diagnosis and prescribes a course of treatment
- Ends the call
Below is a list of features a telemedicine app for doctors should have:
- Doctor profiles. Aha Media reports that 75% of patients read physician bios before scheduling an appointment. Therefore, doctors should be able to create profiles so patients can check their education, competencies, experience, languages spoken, certifications, accepted insurance, etc. More information adds more value to the profile.
- Schedule management. Enable doctors to manage their day-to-day availability and make changes to their schedules.
- Appointment management. Let doctors accept and reject appointments.
- Electronic health records (EHRs). By integrating your app with EHR software, you’ll let doctors have real-time access to patients’ health history including medications, diagnoses, and allergies.
- Prescriptions. Telemedicine is not just about seeing a doctor from the comfort of your home, it’s also about getting an e-prescription. Allow doctors to write and send prescriptions right in the app.
How much does it cost to build a doctor on demand app?
It’s difficult to say precisely how much your telemedicine app development will cost. There are several factors that greatly affect the cost of doctor on demand app development: app type, platforms, and devices, design, and features. Your software development team, its size, and its location matter too.
However, we aren’t here to leave you in the dark, so we’ll provide an example of a telemedicine solution we developed and show you how long it took us to create.
Benemedic is a telemedicine project that connects patients with doctors via messages, audio, and video. We crafted to native iOS apps: one for patients, who use iPhones, and another for physicians, who use iPads.
The app for patients features:
- Virtual visits via text messages, voice calls, and video chats
- Symptoms list
- Online prescriptions and medication ordering
- Payment support
- Ability for patients to like doctors
The app for doctors features:
- Doctor profiles
- Ability to upload clinical data (medical reports, MRI scans, CT scans, X-rays, and immunization records)
- Schedule management
- Payment support
We spent about 1,700 hours creating this project:
- UI: 140 hours
- UX: 120 hours
- Backend: 600 hours
- iOS: 700 hours
- DevOps: 40 hours
- Testing: 100 hours
The last word
Today, you can order anything on demand from food to personal trainers. Health care is no exception. Virtual care can solve problems of cost, quality, and access in delivering medical services. That’s why it’s becoming a thing among both doctors and patients. We believe that telemedicine will only keep growing in the future. So if you have an idea for a doctor on demand startup, it’s a great time to get started!
Photos courtesy of istockphoto.com